Shipment Update – UPDATED 3.26.2019

UPDATE 3.26.2019

WE RECEIVED THE INVENTORY AND IN PROCESS OF GETTING ORGANIZED AND SHIP OUT ALL THE BACKORDERS STARTING WITH THE OLDEST TO NEWEST! PLEASE BE PATIENT AND IF YOU DO NOT GET THE TRACKING WITHIN COUPLE OF DAYS PLEASE DO NOT PANIC. WE ARE JUST BUSY GETTING EVERYONE CAUGHT-UP AS QUICKLY AS POSSIBLE. ALSO CHECK YOUR SPAM FOLDER FOR TRACKING. WE WILL DO OUR BEST TO UPDATE TRACKING NUMBERS EVERY NIGHT. NOTE: IF YOU ORDERED A COCKPIT, IT WILL COME IN TWO (2) BOXES AND YOU WILL GET 2 TRACKING NUMBERS FOR THE COCKPIT!

UPDATE 3.22.2019

SHIPMENT ARRIVED IN CHICAGO AND WE ARE IN PROCESS OF GETTING IN TRANSFERRED TO INDY. WE HOPE TO SHIP ALL BACK ORDERS NEXT WEEK!

 

UPDATE 3.21.2019

SHIPMENT IS SCHEDULED TO ARRIVE TO CHICAGO TODAY, WE WILL TRUCK IT DOWN TO INDY ASAP AND GET THE ORDERS OUT OF THE DOOR AS SOON AS WE RECEIVE, CHECK AND INVENTORY EVERYTHING.

 

UPDATE 3.14.2019

SHIPMENT HAS LEFT VANCOUVER EN-ROUTE TO INDY. ETA CHICAGO 3.20. INDY FEW DAYS LATER.

 

Dear Customers:

I am afraid that we have some bad news to communicate. The shipment which was en-route to us was severely delayed due to fact that the ship had to make an unscheduled port call in Seattle and they could not offload our inventory there. It has finally arrived in Vancouver, Canada (original destination) and the inventory has been offloaded but the goods still needs to reach us in Indianapolis so we can ship the completed cockpits to you. This is a first time of such significant delay has happened and even with our advance inventory planning we did not foresee a delay of over a month.

Right now, we should get the shipment inbound any day from Canada but we do not want to just give you arbitrary dates and keep pushing the ship dates until we have a firm arrival date to Indy. We do appreciate your patience and frustration but we want to be clear and transparent about the situation.

We will update this post as we learn more information which should be in the next couple of days.

Volair Sim Triple with Triple Display Stand Set-Up

Here is a quick note from Andrew who just finished assembling the Volair Sim chassis with our independent triple display stand. Andrew picked up the cockpit and the stand from our Indianapolis warehouse. He writes, “The warehouse staff was very friendly in helping and simply used a forklift to gently set it in the bed of my truck.  The quality and thickness of all the parts surpasses my expectations and should last a very long time.  Installation didn’t take long at all, the longest task was unwrapping all the bubble wrap from all the parts.  Overall, I know that Volair Sim didn’t take any shortcuts when developing this.  I am very happy with how everything turned out. I however do regret not buying the armrests while I was there.”

There were couple of areas of install Andrew commented on. We feel this may be beneficial for others to read.

Andrew states, ” You may be interested to hear how my setup went. When installing the seat, the instructions state to put the bolt in from the bottom and place the nut inside the rail of the seat.  However the nut is too large to fit within the rail.   I got by this by installing the bolt from the top down, and the nut on the bottom.  My 43 inch TVs have a 200 by 300 bolt pattern on the back.  Therefore  the bracket is only being held on the tv by 2 bolts.  Also the bolts included to mount the bracket on the tv were the wrong size and length.  I went to the hardware store to buy some, but turns out that luckily my tv already included them. The two bolts holding the bracket on my TV do feel strong and I don’t think it is going anywhere.  ”

Note that it is completely acceptable to run the seat bolts from top vs bottom as the default fit is tight (helps to use channel pliers to push the nut into the seat slider). Also note that some TVs come with (a bit unusual) 200mmx300mm bolt pattern so you will only use 2 of the 4 holes to mount it as Andrew did. Given that the modern LCD TVs are pretty light (the VESA standard was developed when Plasma was still the dominant technology which weighted a ton), this should not be an issue from safety perspective. Lastly, while we include the TV mounting bolts that should fit most installations, be prepared that your displays may feature unique bolt length/size configuration.

Thrustmaster TPR: Pendular Rudder Pedals

We have seen several inquires about the Thrustmaster’s TPR Pedals. Specifically, inquiring minds want to know whether they will fit on the Volair Sim chassis. Unfortunately, because these pedals are very wide (contrasted to narrowly spaced pedals for GA aircraft), they will not fit without modifications. For those that are into modding and are handy, I wanted to present a solution from Jeffrey, one of our customers.

Jeffry writes, “I have attached pictures of my completed TPR rudders to your volair simulator. I think the pics are self explanatory. I used a 26 gauge sheet metal for my base and glued on a thin rubber matting I got from Homdepot and trimmed with some grooved rubber edging I had on hand just to complete the look. Works great and looks great.”